Frequently Asked Questions
1. How often should I use Skin Recovery Complex?
Apply twice daily, morning and evening, to clean, intact skin. It may also be used once daily if that better suits your routine or skin tolerance.
2. How much should I use?
Use enough to leave a thin, even film over the targeted area. There is no need to heavily coat the skin. A light, uniform layer is sufficient.
3. What is the product designed to do?
Skin Recovery Complex is a multi-active, water-based serum designed to support hydration, barrier function, antioxidant support, gentle surface renewal, and a more even-looking skin tone. Suitable for daily use, it helps improve the look and feel of normal skin as well as intact skin that may benefit from additional support for tone, texture and hydration.
4. Why is the product formulated at pH 5.2?
Healthy skin naturally maintains a mildly acidic surface environment, often referred to as the acid mantle. A pH of approximately 5.2 is designed to complement this environment, which plays an important role in barrier function, normal surface renewal, and the skin's natural microbial ecosystem. The controlled pH also helps maintain the intended stability and performance of the formula.
5. What makes the formula different from a typical hydrating serum?
Skin Recovery Complex was designed as an integrated aqueous skincare system, not simply a hydrating serum with added actives. Its distinctive combination of niacinamide, sodium salicylate, stabilized water-soluble vitamin C, betaine and glycerin brings together complementary approaches to barrier support, antioxidant support, hydration, moisture balance, surface renewal and skin texture.
The formula is water-based and oil-free, without an oil phase or drying alcohols such as ethanol or isopropyl alcohol. Glycerin provides humectant hydration, betaine acts as an osmolyte to help maintain cellular moisture balance, niacinamide supports the skin barrier and more even-looking skin, sodium salicylate supports gentle surface renewal, and 3-Glyceryl Ascorbate provides antioxidant support, all within a mildly acidic formulation designed to complement the skin's natural surface environment.
6. Will it exfoliate my skin?
Skin Recovery Complex is designed to support gentle surface renewal rather than aggressive exfoliation. Sodium salicylate can help improve the appearance of roughness and texture while supporting normal shedding of surface skin cells.
7. Can I use it on recovering skin or scars?
Skin Recovery Complex may be used on fully closed, intact skin, including scarred areas, to support hydration, smoother texture, more even-looking tone, and overall appearance. It may also be applied to fully healed areas with mature hypertrophic or keloid scars but is not intended to treat these conditions. Do not apply to open wounds or unhealed skin.
8. Can I use it with other skincare products?
In general, yes. Apply Skin Recovery Complex to clean skin and allow it to absorb before applying moisturizer or sunscreen. If your routine includes potent acids, retinoids, benzoyl peroxide, or other potentially irritating actives, introduce combinations gradually, particularly if your skin is sensitive.
9. Is it suitable for sensitive skin?
The formula is fragrance-free and designed around a mildly acidic pH, but individual sensitivity varies. If you have reactive skin, begin with a small area or once-daily use before increasing frequency. Discontinue use if persistent irritation occurs.
10. When should I expect to see results?
Hydration and improved skin feel may be noticeable relatively quickly. In early product testing, some users observed visibly reduced redness within one week of consistent use. Changes in tone, texture, and overall skin appearance typically develop more gradually with continued use. Individual results will vary.
